Get in touch with me at schiller.allison@gmail.com
Allison P. Schiller
is a creative design researcher and strategist who combines curiosity, rigor, and design expertise to investigate and forecast how humans navigate spaces, digital products, culture, communication, and relationships. Allison's experience spans architecture, presentations, education, healthcare, software, and business strategy.
A relentless optimist and designer with a deeply human-centered approach, Allison has worked across sectors to guide teams in untangling complex problems and co-creating solutions to build products that resonate.
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​Architectural Design, M.Arch
Tulane University
Film Studies & Creative Writing, BA
UC Santa Barbara
Professional Experience
2015-2017
Human-Centered Design Specialist
ASSYST
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Implemented human-centered design methods to gather business requirements and assess implications for cybersecurity tools at the Centers for Medicare and Medicaid Services (CMS), ensuring user-centric alignment.
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Led a team of 6 in a national project to develop a user-centric healthcare application, resulting in a 24% increase in user satisfaction by conducting in-depth interviews and workshops
2011-2014
Advisor + Director of Innovation
Trepwise Growth Consulting
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Led stakeholder engagement initiatives, building and managing project teams to drive organizational and cultural change through user-centric design, fostering innovation and adaptability.
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Introduced customer experience design methodologies for both for-profit and non-profit teams, enhancing decision-making processes and organizational flexibility.
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Synthesized diverse user research data into comprehensive presentations, enabling communication of deep insights and identification of root causes for more effective strategy development
2007-2010
HCD Strategist + Facilitator
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New Orleans Ernest N. Morial Convention Center
Collaborated with the Innovation Strategist at the Convention Center to:
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Discover best practices for the use of AI in adjacent organizations.
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Understand opportunities for AI to improve existing systems and services.
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Conduct a collaborative session to learn about AI and brainstorm internal solutions.
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Co-create a roadmap with clear next steps for the potential adoption of AI tools at MCCNO.
Design Thinking Project Director + Adjunct Lecturer
Tulane University
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Built and led design research teams that conducted qualitative interviews and surveys, mapped existing conditions and resources, and applied persona development to create actionable strategies, which guided the launch of pilot projects addressing key user needs.
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Supervised teams in presenting design ideas through print, film, and formal presentations.
Skills
Qualitative Research
Interviewing/Surveys
Presentations
Facilitation
Communication Design
Signal Gathering
Strategic Thinking
Design Leadership
User-Centered Design
Customer Insights
Persona Development
Journey Mapping
Systems Design
Cross-Functional Collaboration
